• Please note: Some products from Interstuhl, Klöber and Steelcase may currently have extended delivery times.
 

Right of cancellation

Cancellation policy

If you are an entrepreneur (see section 1.2 of our General Terms and Conditions) within the meaning of § 14 of the German Civil Code (BGB), the right of withdrawal does not apply. For consumers (any natural person who enters into a legal transaction for purposes that can be attributed predominantly neither to their commercial nor their independent professional activity) applies:

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason. The revocation period is 14 days from the day,

  • on which you or a third party named by you, who is not the carrier, have taken possession of the goods or have taken possession of the goods if you have ordered one or more goods as a consumer in the context of a uniform order and the goods or goods are delivered to you together;
  • on the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods, if you as a consumer have ordered several goods as part of a single order and the goods are delivered to you separately;
  • on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last partial consignment or the last piece, if you as a consumer have ordered goods that are delivered to you in several partial consignments or pieces;

If there are several of the above possibilities, the withdrawal period shall not begin until you or a third party named by you, who is not the carrier, have taken possession of the last goods and/or the last partial shipment or the last piece.

To exercise your right of withdrawal, you must send us

cb creative büroeinrichtung gmbh
Managing Dirctors: Cornelia Baumhoer, Wolfgang Sommer
Wilhelm-Schickard-Strasse 7
D-72124 Pliezhausen-Gniebel

Fax: 07127-95780-50
E-Mail: info@officechair-4u.com

by means of a clear declaration ( a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the costs of returning goods that can be sent by parcel post. You shall also bear the direct costs of returning goods that cannot be sent by parcel post. The costs are estimated, depending on weight and size at a minimum of 200 EUR to a maximum of 440 EUR. We expressly point out that an assembled chair (even if self-assembled) must be returned in the assembled (assembled) state and not disassembled. We expressly point out that the goods must be returned well packaged and insured.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

(If you want to revoke the contract, please fill out this form and send it back).

To: cb creative büroeinrichtung gmbh,

Managing Directors: Cornelia Baumhoer, Wolfgang Sommer,

Wilhelm-Schickard-Strasse 7,

D-72124 Pliezhausen-Gniebel,

Fax-No. 07127-95780-50,

e-mail: info@officechair-4u.com

Herewith I/we (*) revoke the contract concluded by me/us (*) for the purchase of the

the following goods (*) ………………………………………………………………………………................

ordered on (*)                        ………………………………………………………………………………............

received on (*)             ………………………………………………………………………………......................

Name of consumer ……..………………………………………………………………........................

Adress of consumer ………………………………………………………………….........................

Date, signature of consumer ...........................................................................................
(Signature of the consumer only in case of notification on paper)
(*) Delete where not applicable.